Privacy Policy
Messaging Privacy Policy
Effective Date: 6/5/2025
Bluewire IT LLC dba Xericloud (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how Xericloud collects and uses information about you when you opt-in to receive SMS messages from us.
Information We Collect
When you opt-in to receive SMS messages, we collect:
• Your phone number
• Consent to send SMS messages
• Your email address
• Your basic contact information
• Your messaging history
How We Collect Your Information
We may collect your information directly from you, such as when you complete a form or contact us or automatically, such as when you interact with our website.
How We Use Your Information
We use your information to:
• Send you the SMS messages you’ve opted in to receive
• Provide updates or other relevant content based on your preferences
• To provide technical support
You can opt out of receiving SMS messages at any time by replying STOP to any message we send you. You can review our Terms for additional information about the opt-out process.
To Whom We Disclose Your Information
We may disclose your information to our affiliated companies; to third party service providers, business advisors, or consultants who provide services to us; in connection with a merger, acquisition, reorganization, restructuring, financing transaction or sale of assets; as required by law or administrative order; to assert claims or rights or to defend against claims.
We do not share your personal information, phone number, or SMS consent opt-in data with third parties or affiliates for marketing or promotional purposes.
Protection of Information
We take steps to protect your information against unauthorized use or disclosure.
We are committed to protecting your privacy. Your personal information will not be transferred or disclosed to any external organizations under any circumstances.
To safeguard your data, we implement the following technical and organizational measures:
• Access Control: Only authorized personnel have access to personal information, strictly limited to what is necessary for their role.
• Data Encryption: Personal data is encrypted both in transit and at rest to prevent unauthorized access.
• Regular Security Audits: We conduct regular reviews and audits of our systems and processes to ensure ongoing data protection.
• Secure Storage: All personal information is stored on secure servers with robust physical and digital safeguards.
• Employee Training: Our staff receive regular training on data protection and privacy best practices.
We are dedicated to maintaining the confidentiality and security of your information at all times.
Updates
We may periodically update this privacy policy. If we make material changes that have a substantive and adverse impact on your privacy, we will provide notice on this website prior to the change becoming effective. We encourage you to periodically review this page for the latest information about our privacy practices.
How to Contact Us
You can reach us by texting the word HELP for support to (626) 768-7800. You may also contact us directly at privacy@bluewireit.com.